Need a little help with Connect?

Construction has finished on our newly renovated help centre! Whether you’re new to Connect or just need a little refresher, you’ll always find the info you need here.


When you log in to Connect, you’ll notice a ‘?’ icon in the top right corner of your dashboard. Clicking on the icon will launch the help centre. Here you can access helpful FAQs, live chat with the team or submit your feedback (always much appreciated!)

Help Centre











When on a specific screen, for example Deliveries, the help centre will be tailored to the feature you’re using.

So, if you’re using Connect to track your deliveries and need a little help, click on the ‘?’ icon in the top right and you’ll have the option to take a quick tour or watch a short help video.

Help Centre















Take a look at the help videos here or log in and check out your new help centre now!




If you love these features or have any suggestions to improve Connect, please let us know! You can contact us via or 1800 909 439 (AU) / 0800 277 266 (NZ) – 9am to 5pm AEST, Monday to Friday.


*Not all features are available to all business units.
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